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This site is dedicated to information about typhoons, power outages and price hikes affecting Meralco customers.

What You Need To Know

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SCHEDULED: December 9, 2015 (Wednesday)

Areas affected: Puregold Extra along Pres. Sergio Osmeña Highway (SouthSuper Highway) in Sta. Ana, Manila. Time Occurrence: Between 11:00 AM and 11:30 AM Reason: Relocation of primary facilities affected by…

UNSCHEDULED: December 9, 2015 (Wednesday)

Areas affected: Bgys. Bancal, Cabilang Baybay, Carmona, Carmona-Poblacion, Lantic, Mabuhay, Maduya, Milagrosa in Carmona, Cavite; Bgys. Aldiano Olaes, Francisco De Castro, Gregoria De Jesus in Gen. M. Alvarez, Cavite; Bgy. San…

(918) 707-3174

Areas affected: Portion of Brgys. Bangong Nayon, Calawis, Dela Paz and Inarawan in Antipolo, Rizal Time Occurrence: 10:38 AM Estimated Time of Power Restoration: 13:38 PM Reason: Emergency Line Trouble…

SEE ALL frequently asked questions

  • Why does my neighbor have power and I don’t?

    You must understand that different customer homes are connected to different circuits. Your neighbors, who already has power, is probably connected to a different circuit than yours. One that was already cleared from faults or any safety hazards by our field personnel. Knowing this, there are a couple of possible reasons why you still have…

  • What can we do as customers to fasten restoration?

    We are working round-the-clock to ensure that we bring back power in to your homes as soon as possible. It would make restoration faster if we get a little help from you and your LGUs specifically in clearing the debris along the roads. We prioritize repairs that require the least number of man hours but…

  • How can I report the outage in an area when I can’t reach the hotlines you promoted?

    You may report outages through our business centers. Our customer representatives are ready to assist you. You can also send us a message through Facebook www.facebook.com/meralco or Twitter www.twitter.com/meralco. We may not be able to respond to all your posts and comments but we assure you that we see these and log them in our…

tips and advice 787-860-8788

  • During 1
    During Typhoon: Switch Off The Power

    In case of flood, switch off your circuit breaker. Don’t wait for Meralco to turn off the power.

  • During 4
    During Typhoon: Anticipate Brownouts

    Anticipate brownouts during strong typhoons.

  • During 3
    During Typhoon: Report Damages

    Report fallen or leaning posts, damaged wires and transformers.

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